Guiding Principles

Guidelines for my work:

  1. Combine models and tools to address each customer’s unique situations and needs.
  2. Recognize that if the customer does not own the solution, it is unlikely to be sustainable.
  3. Focus on asking insightful questions and providing options rather than providing a single definitive answer.
  4. Strive to build lasting relationships. Earn the right to help with emerging needs over time.
  5. Never lose sight of the fact that customers invest their trust and resources with me. Always provide my best effort.