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Guidelines for my work:
- Combine models and tools to address each customer’s unique situations and needs.
- Recognize that if the customer does not own the solution, it is unlikely to be sustainable.
- Focus on asking insightful questions and providing options rather than providing a single definitive answer.
- Strive to build lasting relationships. Earn the right to help with emerging needs over time.
- Never lose sight of the fact that customers invest their trust and resources with me. Always provide my best effort.